Crickex Account Verification

To comply with regional regulations and ensure your funds remain secure, please complete the verification process. It is crucial that your registered name, birth date, address, email, and phone number align perfectly with your official documents. While most requests are processed within a few hours, some may take up to a full day. You are welcome to deposit funds and play games immediately, but please note that withdrawals are restricted until your identity is confirmed. Rest assured, all your personal information is encrypted to prevent any unauthorized access.

How to Verify Your Crickex Account

5 steps

To unlock every feature available on Crickex, you'll need to verify your identity. Use this step-by-step guide to get through the process as quickly as possible.

Step 1

Start

Simply hit the button below or navigate to the 'Verification Center' within the 'My Account' section on our official site.

Step 2

Confirm contacts

Confirm your identity by entering the OTP sent to your phone and email, or by clicking the verification link provided.

Step 3

Complete profile

Provide your legal full name, date of birth, and your current residential address in Bangladesh.

Step 4

Upload documents

Upload high-quality images of your ID and a document proving your address. Depending on your account, you might also need to provide proof of your payment method.

Step 5

Submit for review

Press 'Submit.' Once the team has finished the review, you'll see a status update in your profile and receive a confirmation email.

Guidelines for a Smooth Verification Process

To avoid any unnecessary delays, please ensure you follow these basic requirements and provide precise information.

  • You are 18 or older.
  • Only one account per person.
  • Your profile name matches your ID document.
  • You must have active access to the Bangladeshi mobile number and email address linked to your account.
  • The payment method you use must be registered in your own legal name.
  • All uploaded images must be crisp, uncropped, and free from any edits.

Accepted Documents for Crickex Verification

Depending on your situation, you may be asked for one or several of the following. Please ensure every upload is clear, legible, and shows the entire document.

  1. National ID (NID): This must clearly display your full name, photograph, NID number, and date of birth.
  2. Passport: Your passport must show your full name, photo, passport number, nationality, and the expiration date.
  3. Driver's License: Please provide a copy showing your full name, photo, license number, and the date it expires.
  4. Proof of Residence: A recent bank statement, utility bill, or mobile phone bill. This document must show your name, full address, and must have been issued within the last 3 months.
  5. Payment Verification: A screenshot or photo of your bKash, Nagad, Rocket, or bank account/card. Your name and the account number (or last 4 digits) must be visible. For security, please hide your CVV.
  6. Liveness Check (Selfie): If requested, take a live photo of yourself holding your ID and a handwritten note mentioning 'Crickex' and today's date.

Why Verifying Your Crickex Account Matters

Verification isn't just a formality; it protects your balance and proves you are the rightful owner of the account, granting you total access to the platform.

  • Secure your payouts: You can only withdraw your winnings once your identity has been successfully confirmed.
  • Easier account recovery: Should you lose access to your account, our support team can restore it much faster if you've been verified.
  • Fighting fraud: This process prevents identity theft, unauthorized chargebacks, and other forms of account misuse.
  • Unlock bonuses: Certain promotional offers and rewards require a verified profile before they can be credited to your account.
  • Increased limits: Once approved, you may be eligible for higher betting, deposit, and withdrawal ceilings.

FAQ

How long does the review take?

Most applications are reviewed within a few hours, though it can take up to 24 hours during particularly busy periods.

Can you verify on the mobile app?

Yes, you can. Go to 'Profile' and then 'Verification' in the app to upload the same documents you would use on the website.

Are scans accepted or only photos?

We recommend taking clear, colored photos with your smartphone. Digital scans are also fine, provided all edges are visible and the text is legible.

What should I do if the name on my payment method doesn't match?

You must use a payment method that belongs to you. If there is a discrepancy, please update your details or use a different method that matches the name on your ID.

Can you play before approval?

You are free to deposit funds and place bets right away; however, you won't be able to withdraw any money until your verification is officially approved.

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