Crickex Account Verification

To comply with regional regulations and ensure your funds stay protected, account verification is necessary. Please ensure that your full name, birth date, residence, email, and phone number align perfectly with your official documents. While most reviews are completed within a few hours, some may take up to a full day. You are welcome to deposit funds and enjoy the games immediately, but you won't be able to cash out until your identity is confirmed. Rest assured, your personal information is fully encrypted and shielded from any unauthorized parties.

How to Verify Your Crickex Account

5 steps

To unlock the full suite of features on Crickex, you'll need to complete the verification process. Follow these simple steps to get it done quickly.

Step 1

Start

Either hit the button provided below or navigate to the 'Verification Center' within the 'My Account' section on our official site.

Step 2

Confirm contacts

Enter the one-time password (OTP) delivered to your phone and email, or simply click the confirmation link sent to you.

Step 3

Complete profile

Provide your legal full name, date of birth, and your complete residential address in Bangladesh.

Step 4

Upload documents

Upload high-quality images of your identity document and proof of residence. If requested, you should also provide evidence of your chosen payment method.

Step 5

Submit for review

Press the Submit button. Once the review is complete, you'll receive a notification via email and see a status update in your profile.

Guidelines for a Smooth Verification Process

To avoid any unnecessary delays, please adhere to these basic requirements and ensure all the details you provide are accurate.

  • You are 18 or older.
  • Only one account per person.
  • Your profile name matches your ID document.
  • You must have active access to a valid Bangladeshi phone number and email address.
  • The payment method used for your account must be registered in your own name.
  • All uploaded images must be sharp, unedited, and show the entire document without any cut-offs.

Accepted Documents for Crickex Verification

Depending on your situation, you may be asked for one or several of the following. Every file must be crisp, easy to read, and fully visible.

  1. National ID (NID): Your card must clearly display your full name, photograph, NID number, and date of birth.
  2. Passport: The document must show your full name, photo, passport number, nationality, and the expiration date.
  3. Driving License: Ensure your full name, photo, license number, and the expiry date are all visible.
  4. Proof of Address: A recent bank statement, utility bill, or mobile phone bill. It must feature your name and full address, and the document cannot be older than three months.
  5. Proof of Payment: A photo or screenshot of your bKash, Nagad, Rocket, or bank account/card. Your name and the account number (or last 4 digits) must be visible. For security, please hide your CVV.
  6. Liveness Selfie: If asked, take a real-time photo of yourself holding your ID and a handwritten note that includes 'Crickex' and today's date.

Why Verifying Your Crickex Account is Essential

Verification is about more than just rules; it secures your balance and proves the account belongs to you, granting you unrestricted access to the platform.

  • Secure your payouts: You will only be able to withdraw your winnings once your identity has been successfully verified.
  • Easier account recovery: If you ever lose access, our support team can restore your account much faster if you've been verified.
  • Fighting fraud: This process helps us prevent identity theft, unauthorized chargebacks, and general misuse of the platform.
  • Unlock bonuses: Some of our most attractive promotions require a verified profile before the rewards can be credited.
  • Increased thresholds: Once approved, you may be eligible for higher limits on your deposits, withdrawals, and bets.

FAQ

How long does the review take?

Most applications are processed within a few hours, though it can take up to 24 hours during exceptionally busy periods.

Can you verify on the mobile app?

Yes. Go to your Profile and select the Verification tab. You can upload the same set of documents you used on the website.

Are scans accepted or only photos?

We recommend taking clear, color photos with your smartphone. Scans are also acceptable, provided that all edges of the document and all text are clearly visible.

What happens if my payment method isn't in my name?

You must use a payment method that belongs to you. If the names don't match, please update your payment details or provide a different method that aligns with your ID.

Can you play before approval?

While you can still deposit money and place bets, the option to withdraw funds will remain disabled until your verification is officially approved.

Updated: