A Step-by-Step Guide to Crickex Account Setup and Validation

Setting up your account takes only a few minutes, giving you immediate access to sports betting on cricket and football, as well as a variety of casino games. Once registered, you can fund your account, claim bonuses, and explore all available features. Logging in allows you to place your wagers, monitor your balance, and check live results. To ensure your winnings are protected and withdrawals are processed smoothly, completing the verification process is essential. Whether you prefer the web browser or the mobile app, the experience is designed to be intuitive, with dedicated support available if you hit a snag.

Welcome bonus up to

₹30,000

Complete your Crickex registration, login, and KYC on any device to unlock deposits, bonuses, and secure payouts.

Crickex Sign Up Instructions

5 steps

Joining the platform is straightforward and takes very little time. You can handle the entire setup online in just a few quick steps.

Step 1

Start

Start by clicking the 'Register' button located further down on this page.

Step 2

Choose method

Decide whether you'd prefer to sign up using your mobile phone number or your email address.

Step 3

Enter details

Fill in your personal details, including your full name, date of birth, a valid Bangladeshi phone number, and your email, then create a strong password.

Step 4

Confirm contacts

To verify your contact details, enter the confirmation code sent to your phone or inbox.

Step 5

Finish

Review and accept the Terms and Conditions and Privacy Policy, enter a referral code if you have one, and click 'Create Account'.

Registration via Mobile App Crickex

5 steps

The mobile app registration process is nearly identical to the website version, though it often provides extra convenience, such as biometric login for quicker access.

Step 1

Open app

Tap Sign Up on the home screen.

Step 2

Pick method

Choose phone or email registration.

Step 3

Fill form

Input your personal information, choose a password, and verify your Bangladeshi mobile number or email.

Step 4

Verify

Confirm your identity by submitting the verification code received via SMS or email.

Step 5

Secure access

For enhanced security and faster logins, activate Face ID, fingerprint scanning, or a PIN if your smartphone supports it.

KYC Requirements for Bangladesh: You must be 18+, hold only one account, provide authentic details, submit valid ID and address proof, and use payment methods in your own name.

Registration Requirements

To keep both the users and the platform safe, certain eligibility criteria must be met. Having your documents ready beforehand will speed up the KYC process and help you avoid any unnecessary delays in account activation.

  1. Age Limit: You must be at least 18 years old and legally permitted to engage in online gambling within Bangladesh.Age: You must be 18+ and legally allowed to use online gambling services in Bangladesh.
  2. Account Limit: To prevent abuse, only one account is allowed per person, device, email, phone number, and physical address.One account: Only one account per user, device, email, phone number, and address.
  3. Accuracy of Information: Please ensure your name, birth date, and address exactly match the details on your official identification.True details: Enter your real name, date of birth, and address that match your ID.
  4. Required Documentation: You will need to provide a scan of your NID, passport, or driver's license, along with a recent utility bill or bank statement as proof of residence.Documents: Be ready to provide NID, passport, or driving license, plus proof of address like a utility bill or bank statement.
  5. Payment Security: All deposits and withdrawals must be made using accounts that are registered in your own name.Payment: Use deposit and withdrawal methods in your own name.

How to Verify Your Crickex Account

5 steps

Verification is a mandatory step to maintain platform security and enable withdrawals. It confirms that you are a legitimate user from Bangladesh and helps the system detect fraudulent activity. Additionally, completing KYC often allows you to increase your account limits.

Step 1

Contact check

Validate your email and phone number by entering the security codes sent to you.

Step 2

Identity proof

Provide a clear, high-resolution photo of your passport, NID, or driver's license.

Step 3

Address proof

Upload a recent bank statement or utility bill that clearly shows your full name and current address.

Step 4

Payment check

Submit a screenshot of your e-wallet or a photo of your card (with sensitive numbers masked) to verify ownership.

Step 5

Review

Send in your documents and keep an eye on your profile messages for any further instructions from the team.

Login to Crickex Account

4 steps

You can access your account through either the website or the mobile app using the credentials you set up during registration.

Step 1

Go to login

Click the 'Login' button found below on this page.

Step 2

Enter credentials

Enter the email or phone number associated with your account along with your password.

Step 3

Extra security

If you have two-factor authentication (2FA) turned on, enter the required security code.

Step 4

Access

Press 'Sign In' to enter your personal dashboard and start playing.

New Member Bonus: Get a 100% match up to ₹15,000 for sports and another 100% up to ₹15,000 for the casino, totaling up to ₹30,000. A minimum deposit of ₹500 is required; T&Cs apply.

Welcome Bonus After Registration

After registering and making your first deposit, you are eligible for a welcome package covering both sports and casino gaming. The total value can reach ₹30,000. Be sure to review the full terms in the 'Promotions' section of the official site before opting in.

  1. Sports Bonus: Receive a 100% bonus up to ₹15,000 with a minimum deposit of ₹500. This requires a 12x wagering requirement on sports bets at specific odds.Sports bonus: 100% up to ₹15,000. Minimum deposit ₹500. Wagering 12x on sports bets at qualifying odds.
  2. Casino Bonus: Receive a 100% bonus up to ₹15,000 with a minimum deposit of ₹500. This requires 35x wagering on eligible slots, with specific game weighting rules.Casino bonus: 100% up to ₹15,000. Minimum deposit ₹500. Wagering 35x on eligible slots; game weighting applies.

Learn How to Get a Welcome Bonus

4 steps

You can activate this offer during your initial deposit. Here is how it works:

Step 1

Register

Create your account and sign in.

Step 2

Opt in

Select your preferred welcome bonus on the deposit page.

Step 3

Deposit

Deposit an amount that meets or exceeds the minimum requirement.

Step 4

Play through

Ensure you meet all wagering requirements before attempting to withdraw your bonus winnings.

Troubleshooting Guide: Common sign-up issues including duplicate phone numbers, missing codes, KYC failures, and locked accounts.

Common Registration Hurdles

If you encounter any problems while creating your account, try the solutions listed below. If the issue persists, please reach out to our support team.

  • Phone number already registered: Solution: Contact support to see if a previous account can be closed to free up the number.Phone number already used: Solution: Contact support to review and release the number if the old account is closed.
  • Verification code not received: Solution: Check your spam folder or request a new code. If it still doesn't arrive, contact support for manual verification.Did not receive SMS or email code: Solution: Check spam, request a new code, then contact support to verify manually.
  • KYC documents rejected: Solution: Upload clearer, high-quality photos of valid IDs. If the problem continues, ask support for specific guidance.Document rejected for KYC: Solution: Upload higher-quality images and valid documents; if it fails again, contact support for guidance.
  • Address verification failed: Solution: Provide a more recent bank statement or utility bill and confirm with support which formats are accepted.Address cannot be verified: Solution: Provide a recent bill or bank statement; contact support to confirm acceptable formats.
  • Account locked due to failed login attempts: Solution: Wait a short while before trying again, or contact support to securely restore your access.Account locked after multiple attempts: Solution: Wait a short time, then contact support to reset access securely.
Password Recovery: Click 'Forgot Password', verify your identity via SMS or email, set a new password, and enable 2FA for better security.

Account Password Recovery

Resetting your password is a quick process. You'll just need to use your registered email or phone to prove ownership of the account.

  1. Initiate reset: Go to the login page and select 'Forgot Password'.Start reset: Go to Login and click Forgot Password.
  2. Choose your method: Decide if you want a recovery link sent to your email or a code sent via SMS.Choose method: Select recovery by email link or SMS code.
  3. Confirm identity: Click the link in your email or enter the code you received.Confirm: Enter the code or open the link you receive.
  4. Create new password: Choose a strong, unique password and save the changes.Set new password: Create a strong password and save changes.
  5. Boost security: We highly recommend enabling two-factor authentication to keep your account safe.Secure: Turn on two-factor authentication for added protection.
Account Closure Guide: A visual walkthrough of withdrawing funds, contacting support, verifying ID, and confirming the deletion.

How to Close Your Crickex Account

Whether you need a break, want to manage your gambling habits, or simply no longer use the service, you can request to close your account.

  1. Clear your balance: Withdraw all remaining funds and ensure all pending bets are settled.Withdraw funds: Clear your balance and pending bets.
  2. Reach out to support: Request account closure through the live chat or via email.Contact support: Request account closure by live chat or email.
  3. Verify your identity: Provide the necessary ID if requested and specify why you wish to close the account.Confirm identity: Provide ID if asked and state the reason for closure.
  4. Final confirmation: Your account is officially closed once you receive a confirmation message from the team.Finalize: Wait for a confirmation message that your account is closed.

FAQ

Can I get the mobile app on Android and iOS?

Yes. Android users can download the APK directly from the official website. iOS users can either use the mobile-optimized website or follow the specific installation guide if available.

Which currencies are supported for users in Bangladesh?

All available currencies are listed on the deposit page. You can select your preferred currency during the registration process.

How long does verification take?

Document reviews are typically processed quickly once clear files are submitted. You'll receive a notification in your profile once the review is complete.

Is it possible to update my registered phone number or email address later?

Certainly. You can change this information within your Profile settings. However, if you no longer have access to your previous contact details, please contact our support team so they can verify your identity and update it manually.

Is two-factor authentication available for your account?

It is. To make your account more secure, you have the option of enabling SMS verification or using a dedicated authenticator app.

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